What approach should be taken when a client is feeling overwhelmed?

When a client is feeling overwhelmed, the most effective approach is to listen actively and provide coping strategies to help them manage their feelings. This method fosters a supportive environment where the client feels heard and understood. Active listening involves being fully present and engaged, allowing the client to share their feelings without judgment. This can build trust and rapport, essential components of effective peer support.

Additionally, offering coping strategies empowers clients by providing them with tools to manage their emotions independently. These strategies may include techniques such as deep breathing exercises, mindfulness practices, or breaking tasks into manageable steps. This approach not only helps clients to navigate their immediate feelings of overwhelm but also equips them with skills to handle future challenges.

Engaging in this supportive dialogue and providing practical solutions helps clients recognize that feeling overwhelmed is a normal part of the recovery process and that they have the ability to cope with these feelings effectively. Fostering a sense of agency and resilience through your support is a key element in peer recovery.